No More Standoffs by the Door

  • People who kept stepping aside and back into the same crowded spot could hold each other up for minutes, most often in the walkway by the dining room's door, where guests waiting for a table stand. Now, if stepping aside hasn't got them any nearer where they're going within about four seconds, they squeeze past.
  • Over ten test games the same number of guests were served and fewer were lost (1.7% instead of 2.4%).

More from CHEF! · See this in the live feed